Ocean Electrical Projects

 We are a global solutions provider and pride ourselves in doing a professional service and quality work in Southern Africa and Internationally. ENDEAVOURING TO IMPROVE AND WORKING ON ALL SYSTEMS. 

We are a team with a policy of ensuring and striving to optimise:

1. Quality of service.
2. Constant improvement.
3. Product satisfaction.
4. Safety Awareness & Compliance.
5. Providing solutions with a positive attitude making a difference.

WORKING POLICY & ACCEPTANCE OF TERMS:

1. ALL WORKS, SUPPLY and WORK SCOPES ARE QUOTED, with a WORK SCOPE- JOB COSTED. 

A. ACCEPTANCE BY ANY PERSON REPRESENTING THAT QUOTE OR ENTITY, OF ANY QUOTATION AND OR ANY SUCH MEANS OF A GO-AHEAD INSTRUCTION IS AND WILL BE DEEMED AS ACCEPTANCE OF QUOTATION AND THE TERMS & CONDITONS OF OCEAN ELECTRICAL PROJECTS WILL STRICTLY APPLY. 

B. SPECIFICATIONS: IT IS IMPORTANT TO NOTE FOR CUSTOMERS, WHO ARE TO PRESENT/ EXPLAIN ALL THEIR REQUIREMENTS AND SPECIFICATIONS FOR TASK OR SYSTEM THAT IS REQUIRED.  IT IS NOT OUR RESPONSIBILITY IF AND OR ITEM OR SPECIFICATION IS LEFT OUT AND OR NOT CHECKED BY CUSTOMER on QUOTE OR QUOTE WORKS DESCRIPTION.

HOWEVER, WE MAY ADVISE ON REVISION, ADDITIONAL ITEMS AND / OR CORRECTIONS- TO ENSURE COMPLETION.

C. PROJECT STATUS- COMPLETION, STATUS and ANY OUTSTANDING ITEMS TO BE COMPLETED ARE ALWAYS ADVISED TO USER AND NOTIFIED IF ANYTHING IS DUE, FOR WHICH EVER CONSTRAINT HAS CAUSED, IE Spares.

D. USER TRAINING AND KNOWLEDGE OF CONTROLS, OPERATIONS AND SYSTEMS INSTALLED ARE ALWAYS EXPLAINED ON SITE, ANY SUCH ADDITIONAL TIMES OR DOCUMENTS OR DOCUMENTED TRAINING AND TIME IS CHARGED BY TIME. IT IS THE RESPONSIBILITLY OF THE OWNER / CUSTOMER TO ENSURE THEY ARE FULLY AWARE OF THE OPERATION, ISOLATION METHOD AND SWITCHES, IN CASE OF ELECTRICAL HAZARD AND OR FIRE. 

2. CALLOUTS BREAKDOWN CONTACT - WHEN EITHER WE ARE CALLED, INSTRUCTED TO ATTEND TO FAULT FIND OR REPAIR, THAT IS DEEMED AS ACCEPTANCE OF GO AHEAD THE TASK, ON OCEAN ELECTRICAL PROJECTS TERMS, AND ALL RELATIVE RATES AND COSTS WILL BE APPLICABLE. CONTACT TIME AND COMUNCATIONS FOR INFORMATION AND TROUBLE SHOOTING ARE DEEMED AS CHARGEABLE, COSTED PER TIME AND PER TYPE OF QUERY OR TYPE WORK.

3. ALL PAYMENTS ARE DUE ON DEMAND & INVOICE ISSUE, PER PRESENTATION.

4. THOSE WHOS PAYMENTS NOT DONE WILL BE LIABLE FOR INTEREST CHARGED FROM DATE OF WORKS & INVOICE COMPLETED & ISSUED. OCEAN ELECTRICAL PROJECTS RESERVES THE RIGHT TO OWN THE ENTIRE PROJECT UNTIL DATE OF FULL PAYMENT.

5. ALL COLLECTIONS LEGAL FEES & CHARGES WILL BE COVERED FROM PAYABLE BY THE CUSTOMER WHO FAILS TO PAY.

6. OCEAN ELECTRICAL PROJECTS -RESERVES ALL RIGHTS & THE RIGHT TO OWN THE INTELECTUAL PROPERTY AND DESIGNS CONTAINED OR USED IN THE WORKS OR SUPPLY. 

7. COPY RIGHTS ARE RESERVED AND IT IS ILLEGAL TO RESALE OR COPY ANY SUCH MATERIAL OR INFORMATION.

8. ELECTRICAL & OTHER COMPLICANCE CERTIFICATES:  WILL ONLY BE ISSUED ON PROOF & VARIFICATION OF FULL PAYMENT OF ALL WORKS, AND THE ADDTIONAL REQUIREMENTS THAT ARE ON THE FORMS AND CERTIFICATES ARE ISSUED. 

CERTIFICATES OF COMPLIANCE ARE AN ADDITIONAL CHARGE AND ARE EITHER LISTED IN AS PART OF NEW INSTALLATION ON THE QUOTE OR ADDED ONTO JOB AT REQUEST BY CUSTOMER. EXISTING INSTALLATIONS ARE DEEMED TOTALLY SEPARATE AND MUST BE DEFINED AS SUCH WITH AND EXISTING CERTIFICATE OF COMPLIANCE - WITH NUMBER AND FULL COPY.

9. WARRANTIES ARE ALL CARRIED BY THE BRAND SUPPLIER.  AND NOT BY OCEAN ELECTRICAL PROJECTS, EXCEPT WHERE THE PRODUCT IS MADE AND DESIGNED BY US.  ANY CLAIMED, CALL OUT AND REPAIRS / REPLACMENTS ARE ALL DEEMED AS CHARGABLE COSTS TO THE CUSTOMER, AND CLAIMED OUTSIDE OF WORKSCOPE OF ANY ORIGINAL QUOTE. WHERE CALL OUT AND OTHER COSTS ARE APPLICABLE.

10. WORKMANSHIP - WE ENDEVOUR TO PROVIDE CUSTOMERS GOOD SERVICE AND OPTIMUM WORKMANSHIP, ON CALL TO IMPROVE AND PROVIDE ONGOING SOLUTIONS, IN WORKSCOPE, DESIGN AND QUALITY. WE THANK ALL OUR HAPPY CUSTOMERS FOR THEIR MANY YEARS OF SUPPORT.